Terms of service

TERMS OF SERVICE

Business Name: PetSolved Website: ThePetSolved.com Contact Email: thepetsolved@gmail.com Effective Date: May 2026

OVERVIEW

Welcome to PetSolved. By accessing or using ThePetSolved.com you agree to be bound by these Terms of Service. Please read these terms carefully before using our website or placing an order. If you do not agree to these terms please do not use our website or services.

ELIGIBILITY

By using ThePetSolved.com you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. By placing an order you represent and warrant that all information you provide is accurate, complete, and current.

PRODUCTS AND PRICING

PetSolved reserves the right to modify, discontinue, or update any product or pricing at any time without prior notice. All prices displayed on ThePetSolved.com are in United States Dollars unless otherwise stated. We reserve the right to refuse or cancel any order at our sole discretion including orders that appear to be placed for commercial resale purposes.

ORDER ACCEPTANCE

Placing an order on ThePetSolved.com constitutes an offer to purchase. PetSolved reserves the right to accept or decline any order for any reason including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity. You will receive an order confirmation email upon successful placement of your order.

PAYMENT

PetSolved accepts all major credit and debit cards as well as other payment methods made available at checkout. By submitting your payment information you represent and warrant that you are authorized to use the payment method provided. All transactions are processed securely through our payment processor.

SHIPPING AND DELIVERY

All orders are subject to our Shipping Policy which is incorporated into these Terms of Service by reference. Delivery times are estimates only and are not guaranteed. PetSolved is not responsible for delays caused by circumstances beyond our control. Please refer to our full Shipping Policy for complete details.

RETURNS AND REFUNDS

All returns and refunds are subject to our Refund Policy which is incorporated into these Terms of Service by reference. PetSolved is committed to ensuring your complete satisfaction with every purchase. Please refer to our full Refund Policy for complete details on eligibility and procedures.

PREMIUM HAPPINESS GUARANTEE

PetSolved stands behind every product we sell. If you are not completely satisfied with your purchase for any reason please contact us at thepetsolved@gmail.com within 30 days of receiving your order and we will work to make it right. Your satisfaction is not just a policy at PetSolved — it is our promise.

INTELLECTUAL PROPERTY

All content on ThePetSolved.com including but not limited to the PetSolved name, logo, slogan, product descriptions, photography, graphics, and written content are the exclusive intellectual property of PetSolved. Any unauthorized reproduction, copying, distribution, or commercial use of any content from this website without prior written consent from PetSolved is strictly prohibited and may result in legal action.

USER CONDUCT

By using ThePetSolved.com you agree not to engage in any of the following prohibited activities:

Using the website for any unlawful purpose or in violation of any applicable laws or regulations. Attempting to gain unauthorized access to any part of our website or systems. Transmitting any harmful, offensive, or disruptive content through our website. Reproducing, duplicating, copying, or exploiting any portion of our website without express written permission from PetSolved. Using our website to transmit any spam, unsolicited communications, or malicious software.

DISCLAIMER OF WARRANTIES

ThePetSolved.com and all products and services offered through our store are provided on an as is and as available basis without any warranties of any kind either express or implied. PetSolved does not warrant that our website will be uninterrupted, error free, or free of viruses or other harmful components.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law PetSolved shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of ThePetSolved.com or any products purchased through our store. Our maximum liability shall not exceed the total purchase price paid for the product in question.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless PetSolved and its owners, employees, agents, and representatives from and against any claims, liabilities, damages, losses, and expenses including reasonable legal fees arising out of or in any way connected with your use of ThePetSolved.com or your violation of these Terms of Service.

THIRD PARTY LINKS

ThePetSolved.com may contain links to third party websites for reference or informational purposes only. PetSolved has no control over and assumes no responsibility for the content, privacy policies, or practices of any third party websites. We strongly advise you to review the terms and privacy policies of any third party sites you visit.

PRIVACY

Your use of ThePetSolved.com is also governed by our Privacy Policy which is incorporated into these Terms of Service by reference. By using our website you consent to the collection and use of your information as described in our Privacy Policy.

GOVERNING LAW

These Terms of Service and all matters relating to your use of ThePetSolved.com shall be governed by and construed in accordance with the laws of the United States of America. Any disputes arising from your use of our store or products shall be resolved in accordance with applicable United States federal and state laws.

CHANGES TO TERMS OF SERVICE

PetSolved reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. Your continued use of ThePetSolved.com following any modifications constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any updates.

CONTACT US

For any questions or concerns regarding these Terms of Service please contact our support team directly:

Email: thepetsolved@gmail.com Website: ThePetSolved.com Response Time: Within 24-48 hours Monday through Friday: 9:00 AM to 6:00 PM EST Saturday: 10:00 AM to 4:00 PM EST Sunday: Closed

"Because your dog isn't just a pet — they're family. And at PetSolved we take that responsibility seriously in everything we do."